Xcerx Ltd trading as Shmaroff’s Sugarcraft Center is committed to ensuring that your privacy is protected. This Policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Any questions regarding this policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to 29 J. Neru, Blvd.q Mini Mall Lulin, Sofia 1336, Bulgaria
Who are we?
Shmaroff’s Sugarcaft Center is a cake decoration center with a focus on wafer paper decoration". Xcerx Ltd registration number is 130647496 and the registered address is 29 J. Neru, Blvd.q Mini Mall Lulin, Sofia 1336, Bulgaria
How do we collect information about you?
We use the following information for the purposes described in this Policy:
By providing your information in the circumstances described above, you are accepting and consenting to the practices described in this policy.
How is your information used?
We may use your information to:
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Who has access to your information?
We only authorise access to those employees who need the information to carry out their job responsibilities.
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf such as couriers, shipping companies and our merchant services gateway to create secure payment transactions. We use PayPal for our merchant services which are GDPR compliant. However, when we use third party service providers, we disclose only the information that is necessary to deliver the products and or services. We expect these third parties to have the same levels of information protection that we have. Please be reassured that we will not release your information to third parties for them to use for their own purposes unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime. For more information please email email@example.com
Please note: We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes
How long do we keep your information for?
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for the indefinite period of the customer relationship. Should you cease to be a customer we will hold any relevant data for a period of five years after which time it will be deleted.
How can you access and update your information?
The accuracy of your information is important to us. You have the right to ask for a copy of the information Shmaroff’s Sugarcraft Center holds about you. If you want to see this information or update any changes simply email firstname.lastname@example.org
How do we keep your information safe?
We know how important it is to protect and manage your personal data. We use computer safeguards such as firewalls and data encryption, and we enforce physical access controls to our buildings and files to keep this data safe. We only authorise access to employees who need it to carry out their job responsibilities. However, whilst we take appropriate technical and organisational measures to safeguard your personal data, please note that we cannot guarantee the security of any personal data that you transfer over the internet to us.
Links to other websites
Transferring your information outside of Europe
Review of this Policy
We keep this Policy under regular review and may need to update it from time to time in response to changing legal or business developments. You should check this page from time to time to ensure that you are happy with any changes. This Policy was last updated in May 2018.